Average Reviews:
(More customer reviews)Okay, it's working now. And it is a great oven. Really it is. I hope I never have to deal with Fisher Paykel customer service again though. Read more to see why I feel that way....
My oven doesn't work properly. They don't know why. They want to just swap parts again and again. They won't tell me their plan of action. What I thought would be a great oven is the worst oven of my life.
I believe my oven is fixed. Turned out it was wired incorrectly when it was manufactured. It took a lot of effort on our part but we finally got a knowledgeable repair person who figured it out. Bless his heart, I am making him cookies. I give Fisher Paykel very low marks on customer service. They have been impossible to communicate with and not very cooperative. It is annoying to spend lots of time on hold hearing about their great customer service and then not get any of that supposed customer service.
I have hopes that it will be a good oven now. I pray I will never have to deal with Fisher Paykel "customer service" again.
I credit the actual repair to the local company service manager. He was great.
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The OB30's cavernous size, ten cooking modes including self-clean and AeroTech cooking system make it the ultimate in cooking technology and convenience. Combine all this with its clean lines, stylish machined metals and electronic illumination, and the OB30 strikes the perfect balance between form and function. AeroTech True Convection Cooking System The AeroTech True Convection Cooking System circulates hot air all around the cavity, providing 3D surround heat. This even heat distribution throughout the oven makes multi-shelf cooking ideal and creates precision in cooking. Illuminated Halos Illuminated halos surround the temperature and function knobs on the control panel. When a function is chosen the function knob's halo glows red. The temperature knob also glows red while the oven heats up, and once the oven reaches the selected temperature the halo will change to a white illumination. Telescopic Sliding Shelves Telescopic sliding shelves seamlessly slide in and out of the oven. The sliding shelves are equipped with a handle like front ensuring you can easily grab the front of the shelf and slide out the trays of food. This allows direct access to food making basting, turning and adding ingredients easier and safer. Automatic Cooking A convenient function, automatic cooking means the oven can be set to time a meal perfectly, even when you are not in the kitchen. Use automatic cooking to automatically turn the oven on, cook, and then turn the oven off at the times you require, for a meal that is ready when you are.
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