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(More customer reviews)I purchased GE Profile suite series made in Aug of 2007, one item being the GE Profile 1.8 cu. ft. Over-the-Range Microwave Oven Model PVM1870SMSS. It has been in use about 2 1/2 years and suddenly stopped working i.e. heating. Nothing heats in the microwave oven now. Everything else works fine.
I called Customer Service as this should be under warranty. The Profile line is their "top of the line" product and at the price it is, should definitely last longer than 2 1/2 years. It seems like the magnetron tube has gone out from what I am reading. The part is covered under warranty, but I will have to pay labor. GE wants to charge $100 to send out a service tech plus labor.
Very disappointed that this high end appliance has not lasted very long. Did not have excessive use as I have a household of 1. Isn't something being done about this. GE shouldn't have so many complaints regarding magnetron tubes. They should last longer than 2 1/2 years! I see hundreds of complaints here regarding same issue.
I has an old Emerson counter top that laster 14+ years. I will not buy GE anymore and will need to file an official complaint.
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Click Here to see more reviews about: PVM1870SMSS%2D Profile Spacemaker Series%2D 1%2E8 Cu%2E Ft%2E XL1800 Microwave Oven %2D Stainless Steel
GE%27s PVM1870SMSS Profile Spacemaker 1%2E8 Cu%2E Ft%2E XL1800 Microwave Oven features a circuwave 1100 cooking system%2Csensor cooking controls%2C a 1%2Dlb quick defrost%2C full width active hidden vent%2C and a 14 1%2F4%2Din recessed turntable%2E
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