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(More customer reviews)We purchased a GE Profile Microwave oven on 3/22/2008 from a local store and the microwave oven died within one week of the installation. We were not allowed to return the microwave to the store due to GE's Warranty Policy which mandates that a GE repair technician must determine if the microwave is repairable. If it is repairable, then they will force you to fix it. So after waiting for 1 week for a GE service technician to show up at our home, he determined that the "magnetron," the heart of the microwave, was dead and that he ordered another one and we need to wait for it to arrive and then reschedule a visit for him to repair it. We called GE to get their authority to allow us to return the microwave back to the store to either get our money back or return it for a new unit and they refused as per their policy. They obviously do not care about the consumer who obviously bought a lemon that died within 1 week's time. They make no exceptions. And we will make no exception in the future. We will NEVER buy any GE product again. This is the third GE product that we have purchased that has failed within a year's time. They may talk about quality but they lack integrity and clearly show that they do not care about the consumer. They respect only their own policies and processes. And so we purchased a new GE microwave less than 1 month ago, to replace an Amana that lasted over 5 years, and we are still left with no microwave and at least 2 more weeks and pray that it doesn't fail again.
And if you take the time to Google: GE "microwave oven" customer complaint...you will be flooded with bad reviews!
Click Here to see more reviews about: PEB2060DMBB%2DProfile Series%2DCountertop Microwave Oven %2D Black
2%2E0 cu%2E ft%2E Countertop Microwave Oven with 1200 Watts%2C 6 Sensor Settings%2C 10 Power Levels%2C 16%22 Turntable and Optional Built%2DIn Trim Kit %28Sold Separately%29%3A Black
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