Average Reviews:
(More customer reviews)I purchased two. Be prepared to receive little for your money. The KitchenAid warming drawer is basically just a metal box with a heating element at the bottom and a crude, sheet-metal drawer above. They feel a little flimsy. The drawer flexes when you pull it open. This is not what I expected for about $1000 each.
Judging by the two I received, evidently KitchenAid's quality control is less than perfect. On one of my warming drawers, the drawer wasn't level with its chassis. One side of the drawer was 1/4 inch lower than the other (making it look as if it was installed at an angle). For a product at this price level, one would think they would catch problems like this before the product leaves the factory.
I called KitchenAid after correcting the tilted drawer myself. What an annoying experience. First you "talk" with their automated system. When asked what product I was calling about, I repeatedly said, "warming drawer," until I realized that they hadn't bothered to program "warming drawer" into the system. What fun! Talking to a representative wasn't much better. It would have been nice if they offered something for my trouble --- even just a few dollars off a future purchase would have been a nice gesture. But no. All I got was attitude and excuses.
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30" Architect II Series Slow Cook Warming Drawer - KEWS105S
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